Marygreen Manor

01277 225 252 Satellite Navigation Postcode: CM14 4NS

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Hotel Policies

General

Assistance animals are welcome at the hotel.  Unfortunately pets are not accepted in the hotel or allowed in the hotel grounds.

PLEASE BE AWARE WE NO LONGER OFFER ANY SMOKING ROOMS

Bedroom Reservation Cancellation Policy

Please note that cancellations or changes must be notified to us before 12.00 noon the day prior to arrival. Cancellation or changes made later than 12.00pm the day prior to arrival will be charged in full. Shortening of stays will be charged with a one nights charge should you reduce the booking by more than 5 days and a two nights charge will apply should you reduce the booking by more than 10 days. Advance purchase rates are payable, in full, at the time of booking.  No refunds are offered on these rates in the event of cancellation or postponement.  Rates paid in advance are non-transferable.

Please be advised that we operate a strict non smoking policy in our designated smoke free rooms.  Smoking in one of these rooms will incur an additional room charge of £50.00 to cover the cost incurred in removing smoking odours.

Lost Property

Lost property is kept for a period of three months.  Unfortunately, due to storage constraints, any unclaimed items will be disposed of after this time.